CSI subscribes to the General Insurance Code of Practice

The General Insurance Code of Practice sets out the standards of service that you should expect from insurers who have adopted the Code. The standards also sets out the time frame your insurers should respond to your claims, complaints and request for information. ​

If you would like more information on the Code, you can visit the website www.codeofpractice.com.au, or you can download a copy of the Code.